I did user interviews with four people.
Tong, 26, Media Artist;
Yiyao, 24, Creative Technologist;
Jiyao, 24, Interaction Designer；
and Katrina, Fashion Designer
Based on things I heard from them, I created an affinity map.
Common Pain Points:
bring any kind of clothes they no longer want in-store and the shop staff will decide what they want from you. Once they receive the clothes from you, they give each item a price. The seller can receive either 30% of the selling price in cash or 50% in store credit.
Traditional Donation Store(chain) that provides clothing donation service. They have both websites and mobile apps. They have physical stores as well as donation boxes. You can also buy thrifted clothing in the store.
An online store for more luxurious items. They provide second-hand products to recycle service.
(Consign service). The below chart shows how it works.
4. Her Wardrobe
Clothing rent service. You can try the clothes offline or preview them online and rent those you want. -(prevent a clothing shopper from buying more things she/he might not want in the future)
Fancy sell&buy second-hand goods app. Mobile app only. Can add friends and connect to Instagram.
Competitors Analysis Insights:
I noticed that most donate services do not have delivery services, which increase the difficulty for customers to donate, especially when they have a large number of clothes to donate and do not have vehicles.
Pain points she is having:
Notes:How Might We?Problem Statement[persona name] needs a way to [user’s need], because [insight]HypothesisWe believe that [ doing this ] for [these people], we will achieve [this outcome]We will know this to be true when we see [ this feedback/quantitative measure/qualitative insight]
3. How might we help clothes donators find donating spots more easily?
Rita needs a way to donate her unwanted clothes efficiently because she cares about the environment, is busy, buys a lot of clothes and does not have much storage space.
We believe that building an app that has delivery service and educational information for customers who want to donate their unwanted clothes, we will help our customers to save storage space-time and efforts while donating their unwanted clothes, we will also help them learn more about recycling clothes.
We will know this to be true when we see the customers use the app, share the app with others.
refined:(only focus on donating – wayfinding, instruction, delivery service, and educational information)
I did the prioritization matrix with my friends and decided on four must-have functions:
Userbility testing scnenarios:
I created an app in which you can turn on / off the flashlight by measuring the microphone input.
This is inspired by my childhood memory – all the floor lights in the old apartment where we used to live were controlled by sound. When I took the stairs at night, I used to yell to turn on those lights.
Team: Xiran Yang & Eva Yipeng Chen
Xiran is an international student studying in New York. She is originally born and raised in China, where most of her families and friends live. She has a 12-hour time difference with people she loves back home.
Since she moved to New York, she has been trying to built active connections with her families and friends with the help of different digital tools. WeChat and Instagram are the two apps that she used most often.
She has noticed two major differences between this digital relationship and her physical relationship she has with her family and friends.
The time difference and long distance between two physical spaces have got Xiran to wonder if there could be a type of simple interaction that can not only deliver each other’s love, but also present one’s strong feelings at certain moments in the form of a digital tool, without it necessarily be a long in-depth conversation.
Due to geographical and time differences, we rely heavily on different digital tools to connect with family and friends who live far away from us. Our connection is often reflected as text messages, audio calls or video chats. The biggest difference between digital interaction and our traditional face-to-face interaction is that we lost the opportunity to deliver feelings and emotions using body gestures and subtle movements. Instead, our communication rely heavily on text and language. However, at many times we find it hard to have a long in-depth talk with each other due to the time difference, yet a simple and efficient text message fails to fully express our emotions.
Therefore, we would like to explore if there exists a new type of interaction that encourages people to move when communicating through digital tools. And thus allow us to better express our emotions in a new and interesting way to people living at different time zones from us as an alternative besides video chat or text messages.
11. Anything you want to add?
flight route map:
Here at ITP, we have many people work and study far away from their famlity & friends and have a significant time difference with them. We interviewed some people to see if the have the common problems.
I designed a game controller that is a bit anti design,
So the user will need to move the player by using the swiping action. But they need to read the actual text on the labels to move the player in right directions.
The actual Up is going Down,
the actual Right is going Right,
the actual Down is going Left,
and The actual Left is going Up.
Just need a bit more of attention while playing.
This week I want to build an app that tracks my daily expenses on each meal.
My original idea was to track the money I spent on each of my meal and how much I can end up spending for a month.
I first sketched out my designs:
Then I did my data structure map:
I am currently having a problem of correctly passing and saving the data through my pages:
The data works fine between the “Expense Entering Page” and my TableView Page(“Display Page”), but every time when I click “add more” and go back to my main page to choose my expense category(Breakfast/Lunch/Dinner), the data did not seem to go through and be saved again. So I am still figuring out this part.